Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly, including name, email, phone number, medical history, and health records. We also collect usage data such as appointment history and consultation metadata.
2. How We Use Your Information
Your data is used to facilitate appointments, manage medical records, process prescriptions, and improve our services. We never sell your personal or health data to third parties.
3. Data Security
We implement industry-standard encryption and access controls to protect your health information. All data is stored securely using Firebase with strict security rules.
4. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Contact us at support@shanlife.com for data-related requests.
5. Compliance
Shan Life complies with applicable healthcare data regulations including HIPAA (US), GDPR (EU), and DPDP Act (India) where applicable.
6. Contact
For privacy-related inquiries, email privacy@shanlife.com or write to Shan Enterprises, Chennai, India.